- Shipping & Delivery
- Goods shipped to destinations within the United States are sent using the United States Postal Service. Our shipping rates are as follows
# of Items Shipping # of Items Shipping 1 item $ 4.75 6 items $11.00 2 items $ 6.00 7 items $12.25 3 items $ 7.25 8 items $13.50 4 items $ 8.95 9 items $14.75 5 items $ 8.50 10 items $16.00
Orders shipped outside the US and Canada are subject to an additional
$15 international shipping fee.
Expect delivery in 2 to 5 days for in-stock items.
Note: Occasionally it may become apparent to us that an item or size is out of stock. On such rare occasions you will be notified via phone or e-mail of your order status and expected delivery time.
- Returns & Replacements
- Here at the Celtic Clothing Company we have a 30 day returns policy on all clothing items. This also extends to our collection of silver jewelry. Simply put, if you are not 100% satisfied with your purchase, undamaged merchandise may be returned at any time within the 30 day period, with or without a receipt for a full refund or replacement. Our returns policy helps create a risk free shopping environment and is a sure sign of our commitment to customer satisfaction and after sales customer service.Our extensive gold jewelry collection is made to order in Ireland. It is handcrafted and rings are sized specifically as per customer specifications. Consequently, gold items may be returned up to 14 days after delivery for a refund. A 15% restocking fee will apply. Our goal is to make sure you feel confident about your purchases. We want you to be 100% happy with the items and customer service you receive. Any questions and you can also call us at 1-610-662-9154.
Returns Form Procedure
If you made a purchase and we sent you an incorrect item or size, we will send you the correct item. You need to:
1. Return the unworn, undamaged wrapped item within 30 days. Shipping cost will be refunded and based on the original shipping costs. Item does not need to be insured not are signatures required.
2. Include a brief note indicating what you need us to do and include your receipt which lists your order number.
If you placed an order and need to exchange it for a different size, color or product, you need to:
1. Return the unworn, undamaged wrapped item within 30 days.
2. Include a detailed note indicating what you need us to do and include your receipt which lists your order number.
3. You need to include a check, money order or arrange payment method for the cost of the shipping and handling fees associated with the exchange.
4. Refer to our original package for the cost of shipping or contact email@example.com with questions.
If you want to return the item and prefer a refund, we will issue you a refund for the product.
1. Return the unworn, unused wrapped item within 30 days.
2. Include a detailed note indicating what you need us to do and include your receipt.
3. Once item is returned and inspected, a refund for the item will be issued.All items must be unworn, unwashed, undamaged and be returned in a plastic bag or original packaging. There is a 30 day returns period for clothing. Our gold and silver jewelry collection is made to order. It is handcrafted in Ireland and rings are sized specifically as per customer specifications. Consequently, gold and silver items may be returned up to 14 days after delivery for a refund. A 15% restocking fee will apply for handcrafted pieces.
If you have any further questions, please refer to our Customer Service link on our web site or contact the office at 610-662-9154 or email us at: firstname.lastname@example.org and we will respond in a quick and efficient manner.
We are very happy to be of service and will do our best to satisfy your request!
Celtic Clothing Company Staff
- Three Ways To Order:
1. Online — This is the recommended method. Order using our secure online shopping cart. Credit card details will be encrypted and processed securely using our online shopping cart. Additionally, we do not share any of your personal information with third parties.
2. Phone — Call our hotline at 1-610-662-9154. You can give your credit card details over the phone.
3. Mail — Mail the printed order form enclosing your check or credit card details. Your order will be shipped on receipt.
Contact Celtic Clothing by:
Mail inquires to: Celtic Clothing Company, 19 Stirling Way, Chadds Ford, PA. 19317.